> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getjumper.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Crash logging

> How Jumper reports crashes with Sentry and how to turn it off

## Overview

When Jumper crashes or hits an unexpected error, it sends a crash report so we can find and fix bugs. We use [Sentry](https://sentry.io/) for this.

Crash reports don't include your footage or project files. They contain technical details about the error, such as stack traces, app version, and operating system.

For more on what leaves your computer, see [Local and Offline](/core-concepts/data-sovereignty).

## Sentry compliance

Sentry holds the following compliance certifications:

* SOC 2 Type I
* SOC 2 Type II
* HIPAA Attestation
* ISO 27001

## Disable crash logging

You can turn off crash reporting entirely. Jumper will keep running locally. It just won't send error logs to Sentry.

Set the environment variable `DISABLE_SENTRY_LOGGING` to `1`.

<Tabs>
  <Tab title="macOS">
    <Steps>
      <Step title="Quit Jumper">
        Fully quit the app before changing the environment variable.
      </Step>

      <Step title="Open Terminal">
        Open the Terminal app.
      </Step>

      <Step title="Set the environment variable">
        Run:

        ```bash theme={null}
        launchctl setenv DISABLE_SENTRY_LOGGING 1
        ```
      </Step>

      <Step title="Reopen Jumper">
        Launch Jumper again. Crash logging is now disabled.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Windows">
    <Steps>
      <Step title="Open Environment Variables">
        Open Start and search for "Environment Variables". Open **Edit the system environment variables**. Click **Environment Variables…**.
      </Step>

      <Step title="Add a new variable">
        Under **User variables** or **System variables**, add a new variable:

        * **Name:** `DISABLE_SENTRY_LOGGING`
        * **Value:** `1`
      </Step>

      <Step title="Restart Jumper">
        Close and reopen Jumper. Crash logging is now disabled.
      </Step>
    </Steps>
  </Tab>
</Tabs>

## Related

<CardGroup>
  <Card title="Local and Offline" horizontal arrow="true" href="/core-concepts/data-sovereignty">
    Where your data lives and when Jumper needs internet
  </Card>

  <Card title="Privacy Policy" horizontal arrow="true" href="/legal/privacy">
    Third-party providers, including Sentry
  </Card>
</CardGroup>