Answers about Jumper installation, licensing, privacy, offline AI footage search, supported editing software, media analysis, and performance.
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Fast.We’ve tested on a few different machines (MBP M1, Windows i5 laptop, 2019 Ryzen desktop) and all were able to search through roughly 100 hours of footage in about 0.2 seconds.We are also actively and constantly trying to improve performance.
We’ve found that a MacBook M1 Pro can visually analyze around 15 minutes of footage in 1 minute but Windows users with Nvidia GPUs can analyze significantly faster.
What hardware provides the fastest analysis?
An Nvidia GPU provides the fastest analysis, followed by Apple Silicon (due to GPU acceleration). Running on the CPU is significantly slower.
How does Jumper perform with large libraries (e.g., 15,000+ files)?
Jumper should not inherently affect the boot time of your NLE. If you experience slow boot times, it’s likely due to the NLE having a massive master project open, causing slow indexing.
How does Jumper handle multi-channel audio?
You can select one or more audio channels to transcribe. When the same dialogue appears on multiple channels, Jumper merges the transcripts and removes the duplicate speech.See Audio channels for details.
The first-run setup/status window doesn’t have the license key field. Open Jumper Standalone or your NLE panel, go to the Settings tab, enter your license key, and click Apply.
How does licensing work for multiple computers?
A license is for one active computer. You can activate it on as many computers as you want but only one computer can be active at a time.
Do workstations that only read shared analysis data require a Pro license?
Yes, any workstation that needs to read or access shared analysis data created on a different machine must have a Pro tier license.
How do I use my license key on another computer?
Use the email associated with your license key and go to getjumper.io and click the Log in button, and enter your email there.
A login link should be emailed to you shortly. Click it and you will be taken to the License Management portal at the website.There you will see a red trashcan under the “Device fingerprint” for your license. Click the red trash can to sign out the currently active computer.
Now you can apply your license key on another computer.
Is there support for a truly offline workflow?
For paid licenses: Yes. Licenses require re-validation only once a week via an internet connection. After successful validation, the license is valid for one week of fully offline use. For trial licenses: An internet connection is always required.
How can I cancel my subscription?
Click Log in at the top of the main website here to cancel your subscription.
How can I change my payment method?
Click Log in at the top of the main website here to change your payment method.
Is any part of my footage uploaded during analysis?
No, we don’t upload the data analyzed from your footage, or any part of your footage.The analysis is done locally and stays on your computer.
Is my analyzed media content used by Jumper to train AI models?
No.
Does Jumper require an Internet connection?
Jumper needs an internet connection for license verification, software updates, and downloading models.Once the license is verified and the models are on the machine, analysis and search run offline. If a firewall blocks model downloads, copy the models folder from an internet-connected machine.
What information is sent to Jumper's servers?
Nothing related to you or your footage ever leaves your computer, apart from licensing information and crash reports.Read the Jumper Privacy Policy.
What firewall settings do I need?
Jumper uses Keygen for managing licenses, and therefore you should whitelist the api.keygen.sh domain in your firewall settings.That allowlist covers license checks only. If the firewall also blocks model downloads, copy the models folder from an internet-connected machine.
Does the analysis create any significant amount of data on the disk?
When analyzing footage, Jumper generates Analysis files.The size of these Analysis files varies depending on a few factors like resolution and frame rate.As a rough guide, the analysis data is about 0.1% of the size of the original media file.
Does the analysis database remain persistent, or does clicking 'Clear Media' delete the analysis files?
The analysis files are saved permanently in the analysis folder. The Clear Media button only removes the clips from the current view in the Jumper Media Panel; it does not delete the actual analysis files. Analysis files can only be deleted by physically removing them from the analysis folder.
Can I transfer the Analysis Files to another editor's machine?
Yes, to transfer the Analysis Files on macOS:
Open the Terminal.app from Spotlight, and navigate to the cache directory:
open ~/Library/Application\ Support/
Then you can copy the jumper-cache folder to the same location on the other editor’s machine.
Will copying the cache overwrite existing files on the receiving machine?
No, copying the Analysis Files will be additive.It will not overwrite existing files but add to them.
Can I change the location of my Analysis Files folder?
Yes, you can change the location of your Analysis Files Folder under the Settings tab in Jumper.
Can I copy models to a machine that cannot download them?
Yes. Download the models on a machine with internet access, then copy the models folder to each editorial machine.On macOS the folder is ~/.jumper/models. On Windows it is C:\Users\YOUR-USERNAME\.jumper\models.See Copy models to an offline machine.
Short answer: Because Final Cut Pro is a bit of a walled garden.Longer answer: Jumper uses macOS’s Accessibility API to simulate button presses and menu clicks, just like Automator or BetterTouchTool. This is necessary to control FCP, since its native API doesn’t expose everything we need.
Why does Jumper need Screen Recording permission?
We’re not recording video. Jumper uses Apple’s screen APIs to read info like window titles and whether Final Cut Pro is playing or paused. This lets us be smart about what’s happening on screen without saving or sending anything.This permission is only needed for Final Cut Pro.
Why does Jumper ask for Full Disk Access?
We need access to your Library folder to read FCP’s preferences and current command set. Without this, we can’t adapt to your customised setup. This is read-only and stays local.
Do I need to give all these permissions?
Only if you’re using Final Cut Pro. If you’re using Jumper with Premiere, Resolve, or Avid, skip ‘em all. These permissions are FCP-specific workarounds for Apple’s limitations.
How can I automatically tag or index video footage?
Analyze the footage in Jumper to create a searchable local index from visual content, speech, recurring people, and supported technical metadata. This workflow is often called AI video tagging or automated video logging, but it does not write keyword tags into the source files.Use Watch Folders when newly added media should be analyzed automatically.
Which AI can analyze or understand video?
Jumper combines local visual, speech, face, and Summary Analysis rather than relying on one general-purpose model. Editors can search the analysis directly, and compatible AI agents can navigate it through Jumper. See AI Video Analysis and Video Understanding.
Can Jumper search across projects or disconnected drives?
Yes. Turn on Search All Analyzed Media to search every file Jumper has analyzed, not only media in the current editing project. This includes analyzed media on a storage drive that is currently disconnected or offline because Jumper searches its locally stored analysis data.Results outside the current project have an amber background. Reconnect an offline source drive when you need to open, import, or add the original media to a timeline. See Manage search context for the complete workflow.
Can I tag clips or search for custom tags?
Yes. Use tag collections to save search results, segments, or whole clips into personal or shared collections, then filter your search to a curated set of clips. Collections support comments, color markers, and sorting.
Can I search for file paths or technical metadata (like FPS or Camera Model)?
You can use metadata filters to narrow visual and speech searches by supported fields such as dates, duration, location, codec, resolution, aspect ratio, frame rate, bit rate, camera, and lens information.Metadata filtering is separate from semantic search. Jumper does not currently treat a file path or folder name as a natural-language description of what appears in the footage.
What is the best way to find a specific frame?
The “Match Source,” “Match Timeline,” and “Match Pasteboard frame” buttons are designed to find a frame within a maximum of a one-second difference from the input frame, as Jumper samples at 1 frame per second (FPS) during analysis.
Agentic video editing lets a compatible AI agent operate Jumper through a local MCP server. The agent can plan searches, inspect analysis and supported NLE timelines, retrieve source ranges, and prepare clips or sequences while Jumper performs the media processing locally.
Can Jumper replicate or view my existing folder/directory structure?
No, Jumper currently focuses on media files and does not replicate the directory structure or file names. The ability to view the folder hierarchy is on the roadmap.
How does Jumper handle Multicam sequences and Proxies?
Multicam: Jumper supports Multicam sequences in Premiere. If the source footage is analyzed, clicking a search result will open the Multicam sequence, not just the source file. Proxies: The application is not yet designed to automatically match a search result from a proxy file back to the full-resolution source file. However, analyzing proxy files is faster than full-resolution files.
Is there a 'watch folder' feature to automatically analyze new media?
Yes. Jumper includes Watch Folders for automatically analyzing new media added to selected directories.See Watch Folders for setup and current behavior.
What keyboard shortcuts does Jumper need in DaVinci Resolve?
Jumper relies on default DaVinci Resolve shortcuts. Shift + I (“Go to in point”) moves the playhead when marking in/out. Ctrl + 3 (Windows) / Cmd + 3 (macOS) exports the current frame for the Match Source button. DaVinci Resolve must be in English for menu automation to work.Custom keyboard shortcuts will break these features. See the DaVinci Resolve installation guide for details.
What keyboard shortcuts does Jumper need in Avid Media Composer?
Jumper uses Avid’s default I (Mark IN), O (Mark OUT), and Q (Go to IN point) shortcuts for Source Viewer navigation and Mark IN/OUT.Custom shortcuts for these keys will break related Jumper features. See Required shortcuts in the Avid installation guide.