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Overview

This guide outlines the essential information needed to report issues effectively, ensuring quick and accurate solutions for any challenges you encounter with Jumper.

Read the FAQ

Some of the most commonly asked questions

Make a Feature request

Have an idea of how we could make Jumper better?

Join the Discord

Ask your question to the community and get in contact with other users.

Send us an email

You can always reach us at hello@getjumper.io

Accessing log files

To help us find the issue quicker, it may be needed for you to send us the log files along with a description of your issue.
You can access the log files via the Help menu item in the main Jumper.app.Help PnOr right-clicking the Jumper icon in the menu bar.Or navigating there from your terminal:
cd ~/Library/Logs/Jumper
Last modified on January 28, 2026