Overview

This guide outlines the essential information needed to report issues effectively, ensuring quick and accurate solutions for any challenges you encounter with Jumper.

Accessing log files

To help us find the issue quicker, it may be needed for you to send us the log files along with a description of your issue.

You can access the log files via the Help menu item in the main Jumper.app.

Or navigating there from your terminal:

cd ~/Library/Logs/Jumper