Overview
When Jumper crashes or hits an unexpected error, it sends a crash report so we can find and fix bugs. We use Sentry for this. Crash reports don’t include your footage or project files. They contain technical details about the error, such as stack traces, app version, and operating system. For more on what leaves your computer, see Local and Offline.Sentry compliance
Sentry holds the following compliance certifications:- SOC 2 Type I
- SOC 2 Type II
- HIPAA Attestation
- ISO 27001
Disable crash logging
You can turn off crash reporting entirely. Jumper will keep running locally. It just won’t send error logs to Sentry. Set the environment variableDISABLE_SENTRY_LOGGING to 1.
- macOS
- Windows
Related
Local and Offline
Where your data lives and when Jumper needs internet
Privacy Policy
Third-party providers, including Sentry